Latest update December 4th 2024

AC Hydraulics Return Policy

Effective Date: February 18th, 2025

AC Hydraulics Return Policy

At AC Hydraulics, we strive to provide our customers with high-quality hydraulic parts and equipment. We understand that returns may occasionally be necessary, and our return policy is outlined below:

🔹 Special Order Parts

• All special order parts are non-returnable. Once an order is placed for a non-stocked or custom-ordered part, it cannot be canceled, exchanged, or refunded.

🔹 Non-Stocked Parts

• Non-stocked parts are subject to a 15% restocking fee.
• Returns must be requested within 30 days of the purchase date.
• Items must be in new, unused, and resellable condition, with all original packaging and documentation.
• The customer is responsible for return shipping costs unless the return is due to an error on our part.

🔹 Stocked Items

• Stocked, unused items may be returned within 30 days of purchase for a full refund or exchange.
• Items must be unused, in original packaging, and in resellable condition.
• Returns will not be accepted for installed, used, or damaged items.

🔹 Additional Terms

• All returns require prior authorization from AC Hydraulics. Please contact us before returning any item.
• Refunds will be processed upon receipt and inspection of the returned item.
• AC Hydraulics reserves the right to refuse returns that do not meet the conditions above.

If you have any questions regarding our return policy, please contact AC Hydraulics before placing an order.

• Thank you for your business! 🚜🔧